Returns and Exchanges

If you don't enjoy the purchase product, we can offer you an exchange or refund within 14 days from the date of purchase to return or exchange your product, subject to the below:

If you haven’t used the product, we’ll exchange it or refund you in full using the same method of payment as your initial purchase.

If you’ve used less than 10% of the product, we’ll only offer a product exchange. If you’ve used more than 10% of the product, no refund or exchange can be given.

And we can’t exchange or refund gift vouchers or promotional items.

If you’re not happy with your order, please tell us – we’ll always try to help you if we can.

Please contact us and our Customer Service team will provide you the details to return your order. When making this enquiry, we require your order number, full name and contact details.